Privacy Policy
Effective Date: 06.08.2026
This Privacy Policy, Denizli Ambarcım operated by https://denizliambarcim.com explains how your personal data is collected, for what purposes it is used, with whom it is shared, and how it is protected.
1. Data Controller
| Title | Denizli Ambarcım |
| Company Type | Individual |
| Address | Barış Mahallesi Koşuyolu Caddesi Marmara Nakliyeciler Sitesi A Blok No: 7 Gebze / Kocaeli, Gebze/Kocaeli |
| Tax Office / No | / |
| MERSIS No | |
| [email protected] | |
| Phone | 0 (530) 142 48 34 |
| KEP |
2. Personal Data We Process
- Identity and contact: first name, last name, email, phone
- Address: delivery and billing addresses
- Customer transactions: order history, request and complaint records, return processes
- Financial: invoice and payment records (your card number is not stored by us)
- Transaction security: IP address, session logs, browser and device information, cookie data
- Marketing: communication preferences and browsing behavior, based on your explicit consent
3. Our Processing Purposes
- Execution of order, delivery, billing, and return processes
- Membership registration and ensuring account security
- Handling customer support requests
- Compliance with legal obligations (tax, trade, consumer legislation)
- Prevention of fraud and misuse
- Measuring and improving site performance
- Sending commercial communications and personalization, if you have given explicit consent
4. Legal Grounds (KVKK Art.5)
- Being necessary for the conclusion or performance of a contract
- Explicitly stipulated by law and required to fulfill a legal obligation
- Being necessary for the establishment, exercise, or protection of a right
- Our legitimate interests, provided that they do not harm your fundamental rights and freedoms
- Your explicit consent (commercial communication, cookie-based marketing, etc.)
5. With Whom Do We Share?
Your data is shared only for the relevant purpose with cargo and logistics companies, payment and banking institutions, e-invoice integrators, IT infrastructure and hosting providers, call center service providers, financial and legal advisors, and, upon request, authorized public institutions and organizations. In cases where transfer abroad is required, the conditions stipulated by KVKK are observed.
6. Retention Periods
- Commercial books and documents: 10 years (Turkish Commercial Code)
- Tax and invoice records: 5 years (Tax Procedure Law)
- Membership and communication records: for a reasonable period after membership ends
- Commercial communication consent records: 3 years from the withdrawal of consent
- Traffic and transaction security records: for the period prescribed by legislation
At the end of the period, your data is deleted, destroyed, or anonymized.
7. Data Security
Your data is protected through administrative and technical measures such as authorized access, encryption, secure connection (SSL/TLS), logging, and regular backups. Our staff are bound by confidentiality obligations.
8. Cookies
Our website uses mandatory, performance, and marketing cookies. Non-essential cookies operate only with your consent. You can change your preferences at any time on the Cookie Policy page.
9. Your Rights (KVKK Art.11)
- To learn whether your personal data is being processed
- If processed, to request information regarding this
- To learn the purpose of processing and whether it is used in line with that purpose
- To know the third parties to whom it has been transferred domestically/abroad
- To request correction if it has been processed incompletely or inaccurately
- To request its deletion or destruction
- To request notification of correction/deletion to the parties to whom it has been transferred
- To object to any result against you arising from analysis through automated systems
- To demand compensation if you suffer damage due to unlawful processing
10. Application Methods
To exercise your rights, you may send an email to [email protected], write to the KEP address, or deliver a wet-signed petition to Barış Mahallesi Koşuyolu Caddesi Marmara Nakliyeciler Sitesi A Blok No: 7 Gebze / Kocaeli, Gebze/Kocaeli. Your application will be finalized within 30 days.
11. Changes
This policy may be updated in line with legislative and service changes. The current version is always published on this page.
